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Delivery

Shipping terms

Shipping rates

Most UK orders will be charged a flat rate of £3.95 for postage and packing.

Our p&p rates are calculated to give you the best value we can offer: our UK rates are discounted and our overseas rates reflect the real costs incurred when we send our goods to you. We reserve the right to alter these shipping rates at any time, should they prove unsustainable or if rates are increased or decreased by the postal services companies. We shall assess them regularly to make sure we offer the best value possible.

Currently all orders are despatched by Royal Mail and Airmail, unless a special arrangement is agreed.

For orders including only items designated as 'small/light' we offer a reduced p&p charge. For orders including any items designated as 'large/heavy/high value' we charge a higher rate of p&p. Please refer to the tables below for details.

If you are unsure, or wish the p&p rate to be calculated more accurately according to your exact parcel size and weight, then place your order using the 'Payment in Advance' option. We will then invoice the order with the individually calculated p&p rates.

All these rates include a value to cover the cost of packaging materials.

UK & International Posting Restrictions

IMPORTANT: There are restrictions on which products we are permitted to post, both overseas and within the UK. The products most affected are paints, glues, other solvent-based items, blades and kits containing any of these. We will advise of these restrictions on the product listing.

All of our products have a designated item type: standard, small/light, large/heavy/high value or BMLK. Our shopping cart is set to prevent you from completing an order on a restricted item, depending upon the delivery address you enter. Initially it will allow you to add the item to the shopping basket, but it will not allow completion of the checkout process. Our apologies for any disappointment this may cause.

United Kingdom

 

ITEM TYPE STANDARD - 2nd CLASS PRIORITY - 1st CLASS
Small/light only  £2.95  £4.95
 Standard  £3.95  £5.95

For orders including large / heavy / high value items, the p&p charge depends upon the combined weight of the products ordered. Such orders will usually be despatched via Parcelforce Express48 service.
 
 ORDER WEIGHT (FROM)  ORDER WEIGHT (TO)  P&P CHARGE
 0.00kg 4.19kg  £14.95
 4.20kg 8.99kg  £18.95
 9.00kg  13.79kg  £24.95
 13.80kg  18.59kg £29.95
 18.60kg  23.39kg  £39.95
 23.40kg  27.99kg  £44.95
 28.00kg  - £60.00

For order weights beyond the scope of our shopping cart's shipping rates calculator we reserve the right to review the p&p charge.

 

Overseas

Orders comprising only Beacons Model Lighting Kits (plus extra light guide and black tubing) will be sent according to a discounted tariff. Due to insurance restrictions we are no longer able to take orders for direct shipping to Canada and the United States of America - please email for details on how you may be able to purchase our products.

ORDER WEIGHT (FROM) ORDER WEIGHT (TO) EUROPEAN ZONE WORLD ZONE 1 WORLD ZONE 2
0.00kg 0.21kg £4.95 £6.00 £6.30
0.22kg 0.45kg £6.40 £8.70 £9.15
0.46kg 0.69kg £7.85 £11.40 £12.00
0.70kg 0.93kg £9.30 £14.10 £14.85
0.94kg 1.17kg £10.75 £16.80 £17.70
+ per 0.24kg extra   £1.45 £2.70 £2.85

Orders including any Standard items will be sent according to the tariff below.
 
ORDER WEIGHT (FROM) ORDER WEIGHT (TO) EUROPEAN ZONE WORLD ZONE 1 WORLD ZONE 2
0.00kg 0.39kg £6.95 £9.25 £9.70
0.40kg 0.79kg £9.85 £14.65 £15.40
0.80kg 1.29kg £12.75 £20.05 £21.10
1.30kg 1.79kg £15.65 £25.45 £26.80
+ per 1.80kg extra   £13.85 £23.65 £25.00

Orders comprising only Small / Light items will be sent according to a tariff with extra weight increments:
 
ORDER WEIGHT (FROM) ORDER WEIGHT (TO) EUROPEAN ZONE WORLD ZONE 1 WORLD ZONE 2
0.00kg 0.19kg £5.50 £6.55 £6.85
0.20kg 0.44kg £6.95 £9.25 £9.70
0.45kg 0.69kg £8.40 £11.95 £12.55
0.70kg 0.94kg £9.85 £14.65 £15.40
+ per 0.25kg extra   £1.45 £2.70 £2.85

For order weights beyond the scope of our shopping cart's shipping rates calculator we reserve the right to review the p&p charge. Raven Scale Models are not liable for any Customs or Duty charges that may be made on items sent outside the UK.

Delivery Zones

These zones are in conjunction with those defined by Royal Mail, as follows:

United Kingdom: United Kingdom, Highlands & Islands, excluding the Channel Islands

European Zone: Channel Islands + Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, the former Yugoslav Republic of, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan

World Zone 1: Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Congo, the Democratic Republic of the, Costa Rica, Côte d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), French Guiana, Gabon, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Islamic Republic of, Iraq, Israel, Jamaica, Japan, Jordan, Kenya, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Réunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic, Taiwan, Province of China, Tanzania, United Republic of, Thailand, The Gambia, Timor-Leste, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Uganda, United Arab Emirates, United States, Uruguay, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Western Sahara, Yemen, Zambia, Zimbabwe

World Zone 2: American Samoa, Antarctica, Australia, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, French Southern Territories, Heard Island and McDonald Islands, Kiribati, Lao People's Democratic Republic, Macao, Marshall Islands, Micronesia, Federated States of, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Pitcairn, Saint Helena, Samoa, Singapore, Solomon Islands, South Georgia and the South Sandwich Islands, Tokelau, Tonga, Tuvalu, United States Minor Outlying Islands, Vanuatu, Wallis and Futuna

The Royal Mail defines 'World Zone 1' as any country not included in the European Zone or 'World Zone 2'. If you spot any errors, please be so kind as to let us know so that we can keep this information as accurate as possible.